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Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru.

The Verge AIIndependent reporting·
AI brief

Starbucks CEO Brian Niccol said on an earnings call that the company will explore drive-thru experiences that recognize participating customers, which could eventually include a personalized digital menu.

Written by AI from The Verge AI's published text.

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“Starbucks could eventually show you a personalized digital menu when you pull up to the drive-thru.”
The Verge AI, 30 Oct 2026, 17:38.

Reporting from a publisher outside the organisation being covered.

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