AI brief
ServiceNow launched Flow, a conversational interface for its service desk that handles employee requests through natural language and automation.
Why it matters: It gives ServiceNow's service desk a natural language front end with automation for employee requests.
Written by AI from SiliconANGLE AI's published text.
Source
“ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that handles employee requests via a natural language interface with extensive automation.”
Reporting from a publisher outside the organisation being covered.
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