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Ringg’s AI agents resolve up to 65% of customer calls with OpenAI.

OpenAI NewsCompany announcement·
AI brief

Ringg uses GPT-5.6 to power multilingual customer-service agents across voice, chat, WhatsApp, and web, resolving up to 65% of calls at 90% less cost than GPT-4.1.

Why it matters: It shows AI agents handling a majority of customer calls at substantially lower cost than a previous model.

Written by AI from OpenAI News's published text.

Background

From our own funding, model and news trackers, not from the source.

Source

“Using GPT-5.6, Ringg powers multilingual agents across voice, chat, WhatsApp, and web for 90% less cost vs. GPT-4.1.”
OpenAI News, 23 Sept 2026, 12:00.

Published by the organisation it describes; treat claims as first-party statements.

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