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Can a chatbot fix the government maze? The White House is about to find out.

TechCrunch AIIndependent reporting·
Corroborated event · 3 outlets

The Trump administration launched America.gov, a federal resources site that uses AI chatbots including Gemini and Grok as its primary interface to navigate government services.

AI brief

The White House is launching America.gov, a chatbot meant to help people navigate government bureaucracy.

Why it matters: Large language models are imperfect and prone to hallucinations, which could create new problems for users seeking government help.

Written by AI from TechCrunch AI's published text.

More coverage of this story (2)

US government launches America.gov AI chatbot

Trump launches America.gov with AI chatbots at its core
The Register AI + ML · 29 Sept 2026, 20:14
There's now an official US government AI chatbot
Engadget AI · 29 Sept 2026, 06:45

Primary source

“America.gov is intended to simplify the process of navigating government bureaucracy, but large language models are imperfect and remain prone to hallucinations, which could cause new issues.”
TechCrunch AI, 29 Sept 2026, 16:55.

Reporting from a publisher outside the organisation being covered.

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